Frequently asked questions
Your questions, a little clearer.
Practical answers to help you explore home care. For your own circumstances, speak with the Doricare team.
Where does Doricare provide care?
Doricare serves Gostivar and the surrounding areas. Tell the team your town or area so they can confirm whether support is available at your address.
Can I enquire for someone in my family?
Yes. You can contact the team on behalf of someone you love, including when you live elsewhere. The person’s wishes and preferences should remain central.
How much does care cost?
Prices are not published here. Costs depend on the support and arrangements discussed with Doricare. Contact the team for information before deciding.
When can care be provided?
Care availability needs to be discussed with the team. The office is open Monday to Friday, 08:00–16:00; these hours do not define all care arrangements.
Does the safety alarm mean 24/7 medical care?
No. The published 24/7 information refers to asking for help through the safety alarm service. Ask the team about its exact operation and limitations.
What should I include in a callback request?
Your contact details, area, broad service interest and a preferred callback period are enough to begin. Do not include medical records or sensitive health details.
Is a callback request a confirmed booking?
No. It is a way to start a conversation. The team must discuss suitable care and confirm arrangements with you.
Not sure where to start?
You do not need to choose a service before you speak with us. Tell us a little about your everyday needs.